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Privacy Policy

Last updated: January 2026

1. Introduction

Nego ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Personal Information

  • Name and contact information (email, phone)
  • Account credentials
  • Payment information
  • Profile photos and media
  • Verification documents (ID, selfie)
  • Location data (with consent)

Automatically Collected Information

  • Device information (type, OS, browser)
  • IP address and location
  • Usage data and analytics
  • Cookies and similar technologies

3. How We Use Your Information

We use collected information to:

  • Provide and maintain our services
  • Process transactions and bookings
  • Verify user identities
  • Communicate with you about your account
  • Improve our platform and user experience
  • Ensure safety and prevent fraud
  • Comply with legal obligations

4. Information Sharing

We may share your information with:

  • Other Users: Limited profile information visible to facilitate connections
  • Service Providers: Payment processors, cloud hosting, analytics
  • Legal Requirements: When required by law or to protect rights
  • Business Transfers: In case of merger, acquisition, or sale

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption in transit and at rest
  • Secure authentication systems
  • Regular security audits
  • Access controls and monitoring

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal compliance for up to 7 years.

7. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Receive your data in a structured format
  • Objection: Object to certain processing activities
  • Withdraw Consent: Where processing is based on consent

To exercise these rights, contact us at privacy@nego.com

8. Cookies

We use cookies and similar technologies to enhance your experience. For details, see our Cookie Policy.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

Nego is not intended for users under 18. We do not knowingly collect information from minors. If we discover such collection, we will delete the data immediately.

11. International Transfers

Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification.

13. Contact Us

For privacy-related inquiries, contact our Data Protection Officer at privacy@nego.com